Privacy Policy

1. What data we process

We process personal data necessary for ordering and delivery: names, phone number, email, delivery address/office/locker, order and payment details, as well as marketing preferences and consent data.

2. What we use the data for

• processing and fulfilling orders;
• delivery, logistics, and customer service;
• legal and accounting obligations;
• marketing messages and advertising campaigns where consent has been given.

3. Sharing data with third parties

For order fulfillment and logistics needs, we share the necessary data with the courier modules:

• SPIDI
• ECONT
• BOX NOW

The shared data may include name, phone number, email, delivery address/office/locker, order number, and cash-on-delivery details, where applicable.

With your consent, we share data with:

• Viber – for advertising and marketing messages and notifications;
• Google Ads – for advertising campaigns, performance measurement, and remarketing.

4. Legal basis

We process data for the performance of a contract (order and delivery), for legal obligations, and on the basis of consent for marketing and advertising.

5. Retention period

We retain personal data for the period necessary to fulfill the purposes for which it was collected, as well as for the periods required by applicable legislation.

6. Your rights

You have the right to access, rectify, erase, restrict processing, object, data portability, and withdraw consent at any time.